Who to Call

A call to 9-1-1 should be a call for help. In any emergency police, fire or medical situation call 9-1-1 to report a crime, fire, heart attack, serious injury or any incident requiring immediate response.  

Sheriff's Non-Emergency Numbers

In non-emergency situations the Sheriff's Department operates three dispatch facilities throughout the county. In the event of a life-threatening emergency dial 9-1-1.
For all other requests and to report a crime of a non-emergency nature please contact the Dispatch Center closest to you at one of the numbers listed below. If you live in the city of Moreno Valley or the city of Temecula please use the dedicated phone line for your area.  The toll free number 800-950-2444 works for all locations in the county.

West

Central

 

 

951-776-1099

951-776-1099

 

 

Moreno Valley

 East (Coachella Valley)

951-247-8700

760-836-3215 

Temecula

 East (Blythe)

951-696-4357

 760-921-7900

All 9-1-1 and non-emergency numbers support TTY communications.

City-Operated Police Agency Non-Emergency Numbers

If you live in an incorporated city in Riverside County that operates its own police department, you should call your city's police department, not the Sheriff's department.  The map below shows cities that maintain their own police departments.  Click on a city name to go to the agency's website.

Banning Police
125 E. Ramsey St.
Banning, CA 92220
(951) 922-3170

Dial 9-1-1
for Emergencies

Beaumont Police
550 E. Sixth St.
Beaumont, CA 92223
(951) 769-8500

Corona Police
730 Corporation Yard Way
Corona, CA 92880
(951) 736-2330

Blythe Police
240 N. Spring St.
Blythe, CA 92225
(760) 922-6111

Desert Hot Springs Police
65950 Pierson Blvd.
Desert Hot Springs, CA 92240
(760) 329-6411

Cathedral City Police
68-700 Avenida Lalo Guerrero
Cathedral City, CA 92234
(760) 770-0362

Hemet Police
450 E. Latham Ave.
Hemet, CA 92543
(951) 765-2400

Indio Police
46-800 S. Jackson St.
Indio, CA 92201
(760) 391-4057
Murrieta Police
24701 Jefferson Ave.
Murrieta, CA 92562
(951) 304-2677
Palm Springs Police
200 S. Civic Dr.
Palm Springs, CA 92262
(760) 323-8116
Riverside Police
4102 Orange St.
Riverside, CA 92501
(951) 354-2007

 

Calling 9-1-1 from a Cell Phone

When calling 9-1-1 from a cell phone your call may be answered by the California Highway Patrol. CHP will direct the caller to the appropriate law enforcement or public safety agency based on the information provided by the caller.

When to Call 9-1-1

Emergency - Dial 911

  • Any assault with a weapon, i.e. stabbing, shooting
  • In-progress burglary to a residence or business
  • Armed robbery to person, residence or business
  • Physical altercations
  • Missing children
  • Any medical emergency involving a child
  • Life threatening medical emergencies, i.e. difficulty breathing, chest pains, etc.
  • Fire - structure, vegetation, vehicle
  • Traffic accidents where injuries are known or suspected
  • Airplane/train crashes
  • Any crime where a suspect is still at the scene or has just fled

What to do When Calling 9-1-1

Tips for Reporting an Emergency

All 9-1-1 calls are received by Sheriff’s Communications Officers, who are trained to screen calls quickly in an effort to minimize response times. Dispatchers are trained to get the information quickly in order to determine the needs of the caller and ensure a quick response.

  • Dial 9, then 1, then 1 again.
  • What You Need
    Tell the Sheriff’s Communication Officer what you need and/or what the emergency is; “I need an ambulance, fire truck, police officer; there’s a burglary in progress, there’s been a car accident, someone is having a heart attack, etc.”
  • Location
    Give your name and address. If your address is different from the location of the crime, tell the dispatcher. For citizens living in mobile home parks, apartments, and/or condominiums include the apartment or space number. If you are calling from a business, provide the name of the business along with the suite number if there is one.
  • Description
    If possible, provide additional information to the dispatcher, such as suspect description, vehicle description, etc.
  • Be Calm
    When a caller is upset or hysterical, it is difficult to understand what they are saying or to get vital information quickly.
  • Stay on the Phone
    Do not hang up unless told to by the dispatcher.

Some of the questions a dispatcher will ask are:

  • What is the emergency? Where is the emergency? When is the time frame for the emergency?

If it is a crime, the dispatcher may ask for additional information including:

  • Suspect information: Name, race, age, gender, height, weight, facial hair, clothing, etc
  • Suspect vehicle information: Color, year, make, model and license plate
  • Direction the suspect/vehicle was last seen traveling
  • Weapons used: type, number, etc.
  • Use of drugs or alcohol by any/all involved persons

Click for Printable Dispatch Call Questionnaire

Other Sheriff's Department Numbers

Use the following numbers for general information, warrants or records requests.


General Information

951-955-2400

Media Information

24-Hour Pager 951-222-7536

Records

951-955-2440

Warrants

951-955-2430

Sheriff's Administration
4095 Lemon Street
Riverside, CA 92501
951-955-2400

Sheriff's Bureaus & Services

Professional Standards Bureau
Captain Brandon Ford

4095 Lemon Street
Riverside, CA 92501
(951) 955-2400

Ben Clark Training Center
Captain Robert Peebles

16791 Davis Ave.
Riverside, CA 92518
(951) 486-2800

Coroner / Public Administrator
Captain Dave Nordstrom

800 S. Redlands Ave.
Perris, CA. 92570
(951) 443-2300

Court Services East
Captain Cynthia Mayman

46-200 Oasis St. Room B15
Indio, CA 92201
(760) 863-8255

Court Services West & Central
Captain Andre O'Harra

4095 Lemon St. 4th Floor
Riverside, CA 92501
(951) 955-2420

Dispatch Center
Captain Mike Lind

7195 Alessandro
Riverside, CA 92506
(951) 955-2526

Media Information Bureau

MIB@RiversideSheriff.org

24-Hour Pager 951-222-7536

Sergeant Mike Manning

951-955-2427

Deputy Michael Vasquez

951-955-8833

Deputy Armando Munoz

760-836-1773